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Sears Holdings publishes an annual Corporate Responsibility and Sustainability Report. The contents of this report represent Sears Holdings' U.S. operations for the 2015 calendar year, unless otherwise noted.
The retail industry is changing rapidly. The progression of the Internet, mobile technology, social networking and social media is fundamentally reshaping the way we interact with our core customers and members. As a result, we are transitioning to a member-centric company. Our focus continues to be on our core customers, our members, and finding ways to provide them value and convenience through Integrated Retail and our Shop Your Way® membership platform. We have invested significantly in our online e-commerce platforms, our membership program and the technology needed to support these initiatives.
The scope and boundaries of this report include our environmental and social impacts and initiatives across the organization. The contents of this report have been gathered without external auditing.